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Duration: 2 Days
Lean methods provide a powerful boost to the results achieved by Six Sigma/DMAIC - with some of the biggest gains coming in service, administrative and commercial processes. The challenge is to cost-effectively tap into Lean, building on the skills of your existing "Belts."
Pivotal Resources' Leveraging Lean workshop uses a realistic and engaging case study to illustrate the opportunities of Lean methods in a service environment. The fast-paced session covers all the core principles and tools of Lean, shows how they complement Six Sigma methods, and paves the way to identifying and executing Lean opportunities.
At the end of the workshop, participants are ready to participate in Lean projects and to look at service processes with an eye toward optimizing value, time and flexibility. The course can even be beneficial for manufacturing-focused Lean people trying to translate their skills to a service environment.
Objectives
Leveraging Lean allows participants to learn and practice:- Value, Flow, Pull and Perfection
- The Seven Wastes
- Lean project definition
- Value-Stream Mapping
- Five S
- Analysis of cycle time, inventory, waste and flow
- Lean-based Key Process Indicators
- Tactical and Visual Control System